Frequently Asked Questions

  • What is Direct Primary Care?

    Direct Primary Care (DPC) is a simple, patient-centered model where members pay a flat monthly fee, much like a gym membership, in exchange for primary care without copays, deductibles, or surprise bills.

  • What are the benefits of DPC?

    Your doctor has a few hundred patients on their panel, instead of thousands like in a traditional practice, so you have access to same or next day appointments, unhurried visits, and comprehensive care tailored to your needs. There is more time to prioritize your health goals, coordinate with your specialists, and to provide excellent care.

  • If I am healthy is DPC the right choice?

    Absolutely. If you're healthy, we take a proactive approach to keep you thriving, with regular check-ins, personalized wellness plans, and early intervention to help you stay at your best. If illness or injury strikes, you’ll have a doctor who is truly accessible & ready to guide you every step of the way, with prompt answers, clear direction, and unwavering support.

  • Do you accept health insurance?

    No, our practice does not accept health insurance, Medicare, or Medicaid.

  • Do I still need health insurance?

    Yes, having health insurance is important for referrals to specialists, specialty testing, surgery, emergency room visits, and hospital care. In the event of catastrophic illness or hospitalization, it is important to have health insurance that will cover your costs. Falmouth DPC membership is not health insurance.

  • What if I need a referral to a specialist?

    Before becoming a member, we recommend checking with your insurer to make sure your insurance plan covers out-of-network referrals. HMO plans are incompatible with DPC as they require you to maintain an in-network primary care physician (PCP) as a condition of covering your referrals. We are not in-network with any insurance plans. PPO plans and Medicare offer greater flexibility and often pair beautifully with a DPC membership.

  • What if I have Medicare?

    We accept patients who have Medicare; however, we do not bill Medicare, nor can the patient bill Medicare for primary care services or fees associated with our office. Medicare will still cover any labs, imaging, medications, referrals, and hospitalizations you may need. Some Medicare Advantage (Part C) HMO plans will not cover out-of-network referrals.

  • Can I use my HSA to pay for my membership?

    Yes. HSAs can be used to pay for DPC Membership as of January 1st, 2026. Please confirm eligibility with your HSA Administrator.

  • What services do you not provide?

    We currently do not offer vaccines or in-office blood draws. Vaccines are readily available at your local pharmacy, and lab work can be conveniently completed at nearby facilities. We currently do not treat pediatric patients (patients must be 18+ to join).

  • What if I need an X-Ray or MRI?

    We place the order and you complete the study at a local imaging facility. Cost of imaging depends on your insurance coverage. We will always work to provide you with the most cost effective option.

  • What in office testing and procedures do you provide?

    We include all of the following with your membership at no additional cost to you:

    Pregnancy tests

    Urinalysis

    Covid, Flu, & RSV testing

    Eye exams for corneal abrasion

    EKGs

    Pap tests for cervical cancer screening

    Tick and earwax removal

    Cryotherapy for warts, skin tags, and other skin lesions

    Wound care, suturing, & skin glue for minor wounds

  • Do you prescribe controlled substances?

    Chronic daily opioids are only prescribed for cancer-related pain and end-of-life care. We do not treat patients with chronic daily benzodiazepines. Stimulant medications require documented childhood diagnosis and formal testing.

  • I have a few more questions.

    Please get in touch with us via our contact page. We are happy to answer any questions.

    If you are having a medical emergency, please call 911.

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